餐饮英语

餐饮英语为全国高职高专“职业技能”英语系列教材之一，主要面向高职高专实用技能型人才的培养，主要介绍了餐饮方面的技能知识，为学生毕业就业提供良好的英文实用基础。

赵丽，北京联合大学旅游管理学院旅游英文系主任。

Unit 1〓Making and Accepting a Reservation1
Part A〓Making and Accepting a Reservation1
Part B〓Offering an Alternative to the Guests When Their Needs Are Not Available12
Unit 2〓Receiving the Guests23
Part A〓Receiving the Guests with the Reservation23
Part B〓Receiving the Guests without the Reservation31
Unit 3〓Ordering Food and Taking Orders I41
Part A〓Asking and Explaining Dishes41
Part B〓Recommending Dishes53
Unit 4〓Ordering Food and Taking Orders II63
Part A〓Asking What the Guest Prefers63
Part B〓Room Service75
Unit 5〓Ordering Dessert85
Part A〓Asking and Telling If Dessert Is Wanted I85
Part B〓Asking and Telling If Dessert Is Wanted II97
Unit 6〓Paying the Bill107
Part A〓Asking for the Bill and Ways of Paying107
Part B〓Explaining the Charge and Handling Mistakes on the Bill121
Unit 7〓Bar Service I133
Part A〓Asking What the Guest Wants to Drink133
Part B〓Telling What Is Wanted146
Unit 8〓Bar Service II155
Part A〓Asking before Serving and Serving the Guest155
Part B〓Asking How Much Is Owed and Saying Goodbye163
Unit 9〓Handling Complaints I173
Part A〓Complaining about Drinks173
Part B〓Complaining about Meat and Food182
Unit 10〓Handling Complaints II 189
Part A〓Complaining about Service189
Part B〓Showing the Way of Dealing with Complaints197
Vocabulary204
Key to Exercises209
Tapescript242
附录 293
参考文献296