华章教育：商务英语阅读

Preface
Unit 1　Management
Unit 2　Human Resources Management
Unit 3　Economics
Unit 4　Marketing
Unit 5　Organization Behavior Science
Unit 6　International Finance
Unit 7　International Trade
Unit 8　International Investment
Unit 9　International Business Law
Unit 10　Project Management
Unit 11　Strategic Management
Unit 12　Financial Management
Unit 13　Ecommerce
Unit 14　Corporate Culture
Unit 15　Business Negotiation
Unit 16　Business Etiquette

前言
第1章　管理学
第2章　人力资源管理
第3章　经济学
第4章　市场营销
第5章　组织行为学
第6章　国际金融
第7章　国际贸易
第8章　国际投资
第9章　国际商法
第10章　项目管理
第11章　战略管理
第12章　财务管理
第13章　电子商务
第14章　企业文化
第15章　商务谈判
第16章　商务礼仪

MainText
　　Managers and Management
　　Managers do matter!The Gallup Organization,which has polled millions of employeesand tens of thousands of managers,has found that the most important variable in employeeproductivity and loyalty isn''''t pay,benefits or workplace environment;it''''S the quality ofthe relationship between employees and their direct supervisors．In addition,Watson WyattWorldwide,a global consulting firm,found in its Work USA 2004／2005 study that the wayof a company manages its employees can significantly affect its financial performance．We can conclude from these reports that it pays to manage people right．This articlewill introduce you to managers and management by looking at who managers are,whatmanagement is and what managers do．Who Are Managers
　　It used to be fairly simple to define who managers were．They were the organizationalmembers who told others what to do and how to do it．It was easy to differentiate managersfrom nonmanaxerial ployees;the latter term described those organizational members  asthe one who worked directly on a job or task and had no one reporting to them．But it isn''''tquite that simple anymore．The changing nature of organizations and work has in manyorganizations,blurred the distinction between managers and nonmanagerial employees．Many traditional nonmanagerial jobs nOW are included managerial activities．For example,managerial reSponsib山ties are shared by managers and team members at General CableCorporation''''S facility in Moose Jaw,Saskatchewan,Canada．Most of the employees atMoose Jaw are cross—trained and multiskilled．Within a single shift,an employee can be ateam leader,equipment operator,maintenance technician,quality inspector or improvementplanner．
　　How do we define who managers are?A manager is someone who coordinatesand oversees the．work of other people SO that organizational goals can be accomplished．Amanager''''S job is not about personal aChieVement——it''''s about helping others do their work．That may mean coordinating the work of a departmental group,or it might mean supervisinga single person．It could involve coordinating the work activities of a team composed ofpeople from several different departments or even people outside the organization.
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