秘书英语（第二版）

Unit 1 Reading: Practical tips on being a star at work
Listening & Speaking: Meeting office staff
Writing: Itinerary
Extensive Reading: The secretary's day
Unit 2 Reading: Reception work
Listening & Speaking: Receiving visitors
Writing: Callers' register
Extensive Reading: Clean your desk
Unit 3 Reading: Showing your values in your job
Listening & Speaking: Who's who in the company
Writing: Curriculum vitae/resume
Extensive Reading: How to write a data sheet
Unit 4 Reading: A good receptionist
Listening & Speaking: Future engagements
Writing: Letter of application
Extensive Reading: Letter of application
Unit 5 Reading: Silence is golden
Listening & Speaking: Booking a hotel room
Writing: Leaving a message
Extensive Reading: Open, honest communications
Unit 6 Reading: Secretaries' personal qualities
Listening & Speaking: Conference facilities
Writing: Letter of invitation
Extensive Reading: How to interview for a job
Unit 7 Reading: Telephone tactics
Listening & Speaking: Requesting and replying
Writing: Reply to invitation
Extensive Reading: Americans in the office
Unit 8 Reading: The secretary's role
Listening & Speaking: Work routines
Writing: Memorandum
Extensive Reading: The secretary's functions
Unit 9 Reading: The Internet
Listening & Speaking: Making suggestions
Writing: Job application form
Extensive Reading: Status titles used in Western countries
Unit 10 Reading: Getting on with the chief
Listening & Speaking: Dissatisfied customers
Writing: Notice of meeting
Extensive Reading: Advice on writing a good business letter
Unit 11 Reading: Know-how of attending a meeting
Listening & Speaking: Dealing with salesmen and representatives
Writing: Agenda
Extensive Reading: Seating at a dinner
Unit 12 Reading: Secretaries' duties at meetings
Listening & Speaking: Getting to know the equipment
Writing: Minutes of a meeting
Extensive Reading: What you owe your employer?
Unit 13
Unit 14
Unit 15
Unit 16
Vocabulary